Get answers to your questions

Zeta Accounts

Who owns the money in our Zeta Joint Account?

Because a Zeta Joint Account is a true joint bank account, all listed account own...

Will the money in our Zeta Account earn interest?

Yes, the good news is that your whole balance may earn interest, not just your sa...

Is our money at Zeta FDIC insured?

Yes! Zeta Joint and Personal Accounts are insured up to the standard maximum depo...

What happens to the money in my Zeta Joint Account if something happens to my partner?

In the event of a death, the money within the account will belong to the survivin...

Does our Zeta Account have an account minimum?

There are no minimums to open or maintain your Zeta Account or Cards. That said, ...

Does my Zeta Joint Account charge account fees?

Zeta Joint Accounts and Zeta Personal Accounts are free to open, use, and maintai...

What is auto-save and how does it work?

Auto save helps you and your partner save towards your goals by allowing you to s...

What if I don't recognize a transaction in our account?

If you or your partner don't recognize a transaction in your Joint Account, we re...

What happens if my partner and I break up or if we want to close the account?

To close your account, you can message us from your Zeta app. Our team will make ...

Can I get a voided check image for my Zeta Account?

Yes! While Zeta does not offer physical checkbooks, you are able to access a void...

Do you offer accounts for teens?

Zeta does not currently offer accounts for kids or teens. However, you can add yo...

What is a Zeta Household?

Households dictate the amount of members & accounts that a Zeta subscription ...

What is a Zeta Household Admin?

A Zeta Household Admin will be able to view all the accounts & members within...

Can I add members to my Personal Account?

Only Companions can be added to a Zeta Personal Account. To add a Companion, go t...

I can't add a new member to my Zeta Account. What do I do?

Having trouble inviting a new member to your Zeta Account? Contact your concierge...

Who can I invite to my Zeta Account?

You can invite anyone to your Zeta Account. You'll need to assign them a role whe...

Can I add an account owner to my Joint Account?

Yes! You can add an additional account owner to your Zeta Joint Account on your h...

Can I revoke an account owner invitation?

As long as the invitation has not been claimed you may revoke the invitation by s...

Can I remove an account owner?

Unfortunately, we cannot remove account members from Zeta Accounts. To identify a...