Get answers to your questions

Profile & settings

How do I change or update my personal information?

Your Concierge can update your email, phone, or legal name. Simply let us know wh...

How can we each setup and manage our notifications?

You and your partner each have the option to opt into notifications when you firs...

Can one of us close the account without the other one knowing?

Because your Zeta Joint Account is legally owned by both you and your partner, ei...

How do I find my Zeta Account number and routing information?

You can find your Zeta Account routing and account information in the Move Money ...

Will we receive account statements from Zeta?

Yes, we provide all of our customers with paperless monthly statements via email ...

Why are my notifications delayed on my Android phone?

There are a few reasons why your notifications might be slow to arrive if you are...

How do I change my app login PIN?

You can change your App PIN by tapping the settings gear icon in the top right-ha...

How do I update my address?

To change your address on your Zeta profile, follow these steps: Your Settings ca...

How do I reset my password?

If you can't remember your password, you can easily reset that by following these...