Dear Zeta Community,

After 7 incredible years, I regret to inform you that Zeta will be shutting down its operations over the next few weeks. You will have 30 days from now to close your Zeta Accounts by May 9, 2025.

WHY THIS IS HAPPENING
I have a deep conviction that families need better solutions for financial management. And the Zeta team and I have worked tirelessly to bring that vision to life. However, what we’re building requires meaningful scale and resources to compete effectively with industry giants. While we have signed an agreement with a large fintech company to expand the Zeta platform to millions of families, we have made the tough decision to cease our own app. I will be sharing more about our new partnership with you in the coming months.

WHAT COMES NEXT
Our team will be here to help you transition to a new banking solution before May 9, 2025. We’ve provided some resources below but please work with your Concierge if you need any support or further guidance. We’ll also prorate the fee for members who paid for their Zeta+ subscription annually. Zeta VIPs will stop accruing interest and the APY of the account will be reduced to 0% as of April 9, 2025. Interest accrued through April 9, 2025 will be paid normally to your Zeta Account on or about April 10, 2025.

You can move funds out of your Zeta account by linking an external account to your Zeta account or linking your Zeta account to your external account via Plaid. After the final interest is posted and we detect your account is at $0, your Concierge will work with you to begin closing down your account. All accounts still open by May 9, 2025 will be automatically closed and any remaining funds will be returned either electronically to a linked bank account on file or by check so make sure your mailing address is up to date.

I’d like to take a moment to thank every single one of you. Over the past seven years, your feedback, encouragement, and even frustrations have driven us to improve Zeta. Your trust and willingness to embrace something new gave us the fuel to build against the odds. We are genuinely sorry to be saying goodbye for now, and we deeply appreciate the time and patience you’ve shown us throughout this journey. We’re looking forward to sharing a new chapter with you all.

With the deepest gratitude for trusting us with your finances,

Aditi Shekar & the Zeta team
Co-founder, CEO & Janitor



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1Zeta is a financial technology company, not a bank. Banking services provided by Piermont Bank; Member FDIC. All deposit accounts of the same ownership and/or vesting held at the issuing bank are combined and insured under an FDIC Certificate of $250,000 per depositor. The Zeta Mastercard® Debit Card is issued by Piermont Bank, Member FDIC, pursuant to license by Mastercard International Incorporated and can be used everywhere Mastercard is accepted.

2Zeta Annual Percentage Yield (APY) is effective as of 01/01/2025, for customers who qualify for VIP status. Minimum amount to open an account is $0.00. Minimum balance to earn the APY is $0.01. Interest rates are as follows: 1.94% APY applies to the entire balance for customers who qualify for VIP status. Interest rates may change after the account is opened. Fees may reduce earnings.